Reviews

"I've been a client/policy holder of Tony and his office for over 2 years and it's great to have an agent on your team to assist with questions and who truly believe in customer service! I initially changed over to Tony after having a pretty bad service experience in the area and Tony and his office have been a welcome 180 from that office!
There is a saying "Cost is an issue in the absence of value!" With the service that Tony and his team have given, they justify every single penny we pay for coverage, and honestly, we probably get more than we pay for! Talk about value!!
If you are looking for an office with a staff that actually cares, provides great customer service and is easy to reach, I can tell you this is your choice, and you don't need to look any further.
Thank you Tony and the rest of the office!"

"I truly appreciate the professionalism, kindness, and excellent customer service provided by your team. Your willingness to listen, answer questions, and help navigate the insurance process with patience and understanding makes a real difference. Thank you for your care and support!"

"Tony and his team are beyond excellent! So thankful!"

"My favorite Agent at this Agency is Nick ask for him he will take care of u he professional kind very knowledgeable of what products they have and what may work for the customer, yes I will speak with all the agents but I PREFER to speak with Nick from one insurance agent -myself to another hats off to a well deserved Agent, thank Nick again for me"

"Tony is an exceptional insurance agent! The peace of mind him and his team provide is amazing. They are always quick to help and provide support! 10/10 recommend using Tony as your insurance agent!"

"I transferred all of my policies to Tony Hefner at State Farm about 5 years ago and have been very pleased with the service ever since."

"Nick is one of a kind... customer service on 100 ..finds you the right price.. and gives you all of your options and very knowledgeable on a wide range of insurance types highly recommended..Thanks Nick!"

"Irony has been my agent for a long time, at least 10+ years). I have found him and his staff to provide excellent customer service. They have always been there when I needed them.
Tony and Sam treat you like you are part of their family and this day and age you don’t find that too often."

"It’s always a pleasure to work with the Tony Hefner State Farm team! It doesn’t matter what I need help with or who I reach, I always know that they will take care of me and my family. I especially appreciate their proactive reviews of my coverage, and will continue to turn to them with any insurance need I have down the road. Tony, Nick, Sam, Trish, Jurgen, and Riley are a huge asset to our neighborhood and the greater NC/SC region."

"Transferring from one state to Tony Hefner’s office was a breeze. The staff was very friendly and understanding made everything super easy and at a great price. When having to transfer back out of state, they handled all of the billing and policies on their end and got me set up in the new location as well."

"Tony Hefner and his team are very responsive and respectful. I had a great experience working with them and would definitely recommend them."

"I have been with Tony Herfer for over 20 years. I always receive excellent customer service from Tony and his agents. With life being so stressful it is good to know my insurance on my home and car are one thing that is never a concern of mine!"

"So glad a family member referred me!
I felt like I was talking to a friend from the moment Tony Hefner got on the phone!
Warm & professional!!!"

"I’ve been using Nick Dennis of State Farm insurance for 4 years now. He’s on my speed dial and is always ready to insure all my cars and homes instantly. Always available. Always affordable. Always customizing my needs to their services. Outstanding!!"

"Polite and Professional. Really good experience with Tony and State Farm insurance so far."

"Thank you for sending the documents I needed so quickly!!!"

"Jurgen B.F. was Absolutely AMAZING!!!
He is an Asset to the company. Jurgen is knowledgeable, kind and easy to speak with.
I am Pleased that he's able to get me together with Several products that's greatly needed. My initial call wasn't pertaining to these products, but his information prompted me to move forward. It was like he read my mind.
Thanks again for Excellent Service 👍🏾"

"Highly recommend Tony Hefner State Farm for all of your insurance needs!"

"Had an amazing experience with Tony Hefner State Farm, especially working with Nick Dennis! He’s truly one of the best agents I’ve dealt with—super patient, knowledgeable, and genuinely focused on finding you the best deal possible. You can tell he actually cares about making sure you’re getting the right coverage without overpaying. This is now my 3rd car I’ve insured with him, and every time has been smooth and stress-free. Highly recommend Nick and this office to anyone looking for reliable insurance and great customer service !!"

"Tony is the best. He has always helped me get the best deal on my home and auto insurance and has even helped get me in touch with the right people when the claims process was confusing and overwhelming."

"Was looking for a more reasonable rate on my home insurance. Jurgen called me back with a fair quote and explained everything to me in plain English where I understood it. He was Very professional and polite, and helped me understand what type of insurance I was getting for the money. Needless to say he was a pleasure to work with so I went with this company. I’m also considering changing my dad’s insurance also. I take care of my elderly father and handle all his business."

"Tony Hefner runs a wonderful operation. He’s an outstanding agent and person. His professionalism, sincerity, and deep knowledge make every interaction easy and reassuring. What truly sets Tony apart is the way his entire staff reflects his leadership—friendly, attentive, and genuinely committed to helping clients. Whether answering questions, explaining options, or guiding you through a claim, Tony and his team deliver customer service that feels personal and trustworthy. It’s rare to find an office where you feel this supported, but Tony makes it the standard. I highly recommend him to anyone seeking reliable, caring insurance guidance."

"Great service and solid coverage. My apartment recommended a different provider and it was 4x the price for a fraction of the coverage. Went with this and am happy with the decision. Riley V on Tony’s team was great as well!"

"After my insurance rates increased, I reached out to State Farm and was more than pleased with their rates. The transition from my old insurance carrier to State Farm was effortless due to the help of agent Nick Dennis. He was pleasant, answered all of my questions and kept me abreast of what I needed to do on my end which was minimal. I highly recommend this agency for your insurance in the future!"

"Nick from State Farm is awesome :-) . Best experience I had shopping around for insurance! Nick was so friendly, explained everything throughout the process and really changed our lives by saving us BIG on our home and car insurance . Thank you so much Nick , we’re so glad we found you and State Farm !"